Keep your residents safe & put money back into the bottom line

Here’s a medical alarm that does both

safest medical alarm system eevi 4G VoLTE
Safety and Security

The promise of safety and security is a leading reason to move into a retirement community and whilst of utmost priority, providing that safety in a medical alarm historically means a high maintenance cost to an operator. In fact, this labour cost is often overlooked at the time of the purchase and over the lifetime of a medical alarm, the true maintenance cost could be over one hundred thousand dollars.

Learn how to save $6 per ILU per month with a next-generation medical alarm.

The investment in a 24-7 personal emergency response system (PERS) is a significant capital expenditure for a retirement village operator and it’s one you’ll make now for the next five+ years. As such, it’s important to be across all of the maintenance costs you may encounter, including testing and upgrade requirements as well as potential costs of device returns. The eevi Gateway 4G VoLTE has been designed for both form and function. It will not only save you money in ongoing maintenance costs, but its reliability will also importantly build trust that your village has chosen a reliable medical alarm system to keep residents safe.

Here are a few of the common areas where medical alarms can prove to be costly to an operator:

Device Testing

Non-cloud-based medical alarms will require periodic manual testing. For your village, that may be a monthly requirement and with 15 minutes allocated to the testing of each device within your community that time quickly adds up. Importantly, it detracts from other areas of the business that may need attention and with new technology available, it’s no longer necessary to do.

The eevi Gateway is cloud-based and automatically does its own remote testing. You never have to check and your residents never have to check. And because it does its own firmware upgrades, your device will always work off the latest system.

Device Installation

Traditionally device installation can be time-consuming, particularly if the equipment is hard-wired or requires on-site configuration and testing. Taking into account the turnover rate of new residents moving into a village, can your village staff be spending upwards of 2 hours installing a device each time a new resident moves in?

The eevi Gateway arrives pre-configured. It’s Plug n Play and takes only 15 minutes to set up and install. It’s so easy, you can even do it yourself and save on installation specialist costs.

Device Returns

A key reason for device failure is typically battery related. Whether replacing just the battery or changing the entire device, any device failure takes time for village staff to investigate. In the event of a device return, we estimate an average of 2 hours per device required in the end-to-end installation of a new device. Over the life of your contract, the time required by the village manager and or maintenance staff will be significant.

*per month estimates & based on industry average salary


Over a 5 year period, the eevi Gateway has a return rate of less than 0.1% per annum. When it comes to managing an entire fleet of devices, this is one device you can rely on to work consistently well. In fact, we are so confident of our solution, eevi is currently offering a 5-year extended warranty on all medical alarm upgrades.*

At eevi, we understand one of the greatest promises to make to a resident is that of safety, and with Eevi you can rest assured that the device you buy today, will work as it needs to and when it is needed most. We are proud to be trusted by Australia’s largest operators to be there when you can’t be. A little extra care by their side. That us. That’s eevi.

Our Offer

The 3G Network shutdown is fast approaching and network outages are already taking place across the Telstra network. Click here to learn more. If you’d like to upgrade your village to a next-generation medical alarm, reach out to us today for a free trial for your community.

The Eevi Gateway 4G VoLTE is available via an upfront purchase price or on a rental plan. Monthly ongoing services apply with minimum contract terms applicable.

Due to the high demand of our product, we highly recommend planning for a minimum 6-month lead time to meet preferred delivery times.

Contact us for your free trial

eevi Gateway 4G VoLTE medical alarm

At eevi, we work to deliver personal medical alarm systems that can be relied upon when needed. Discreet, unobtrusive and smart technology through medical alarms. To be care by your side. That’s eevi. Contact us to ask a question about our medical alarms, products and services.


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