BUYER BEWARE- non AS4607 compliant medical alarms

A recent announcement by the industry body for Australian medical alarms regarding the 3G network shutdown.

A republished announcement by PERSL which can be found here.


It’s recently been brought to our attention that due to the scale of investment required from the 4G network upgrade, some operators across aged care are being enticed to invest in non-AS4607 standard-compliant medical alarms. Whilst it may appear to make good financial sense at the outset, buyers beware as there are hidden risks with installing in your community an alarm that does not meet industry standards. A short-term benefit now could, in the long run, cost you much more…

Australian Standard – AS 4607 defines the minimum performance, design, and operation requirements for Personal Emergency Response Services and Systems for Australians. It is the Australian Standard by which Personal Emergency Monitoring centres and the Alarms used to protect vulnerable Australians are defined and must exceed. It includes the requirement to meet criteria such as technical performance of alarm equipment, response centres’ responsibilities and procedures, risk management practices, installation procedures and record keeping.

It is our strong recommendation that anyone seeking to upgrade their fleet ensures that the system chosen is independently Certified as Standards Compliant. It’s an important duty of care to ensure that the system you advocate can be relied upon when it matters most.

If you’re looking to upgrade your medical alarm simply ask your prospective medical alarm supplier for a copy of their AS4607 Compliance Certificate. If it’s not a certified standards complaint, it’s not worth it.



  • safest medical alarm system eevi 4G VoLTE

    Gateway 4G VoLTE

    The Eevi Gateway 4G VoLTE is your in-home personal safety system and comes with 1 month free professional monitoring when you purchase outright.

  • holding tablet

    Tech Angel

    Whether you need help setting up an ipad, a Google Home or have general technology-based questions or queries, our angels are ready to help assist you and answer your questions.

  • medical alarm

    Life Pendant

    The eevi Life Pendant is a personal medical alarm to provide help if you ever you need it. It has two-way voice communication, 4G connectivity and can be used when out and about.

  • Activity and Door Sensors

    The eevi Activity and Door Sensors help loved ones and carers ensure your safety at home by alerting them when no activity is recorded for a set period of time.

  • Smart Watch

    The eevi Smart Watch comes with inbuilt GPS and emergency response packaged in a stylish, modern timepiece that delivers help at the touch of a button.

  • Wristband Accessory

    This wristband easily connects to the eevi pendant for the Gateway. Comfortable and easy to wear.

More from Eevi