At eevi, we understand the importance of feeling safe and secure as we age. That’s why we are wholeheartedly dedicated to delivering exceptional customer service and providing medical alarms, alerts, and sensors that enable your independence and well-being. Whether you are an individual seeking our services or an operator looking to enhance the safety of your residents, this blog post is for you! We are excited to share recent feedback from our customers, including our outstanding net promoter score of +91, setting eevi well above world-class best practice for customer satisfaction.

Meet Our Service Delivery Team

David Hawke

Service Delivery Manger

Meg Deguzman

Customer Care Coordinator

Carly Cashin

Customer Experience Officer

Supporting Over 10,000 Lives


We partner with some of Australia’s leading Retirement Village and Aged Care Operators on Care Technology solutions to meet their specific needs. Our medical alarms, alerts and sensors are designed¬† to seamlessly integrate into continuum of care , catering to the evolving¬† need of seniors as they age. If you are considering investing in or upgrading your medical alarm solution, looks no further then eevi for the best customer service experience available.¬†Click here to find out more.